| Testimonials |
'So often, in these busy times, thanks and recognition for a job well did remain unspoken. On the behalf of my wife, neighbors and myself, I want to thank you for your efforts for coordinating contractors to clean up the empty lots surround our properties. IT LOOKS GREAT. For the first time in a year we can sit on our back porch and enjoy the view. There are no dirt piles, no piles of stones and no trash. We all want you to know that your efforts in this regard have not gone unnoticed.
In particular, I want to salute you and give you a compliment for the way you handled my concern. You indicated, upfront, that it was going to take time to get the area cleaned up but you were working on the problem and would work with the Homeowners Association to address the concern. You did what you said you were going to do and we are elated to drive into our development and not see piles of dirt, stones and trash.
My hat is off to you and the contractors who took action on our behalf. Your efforts are appreciated. THANKS.'
- Philip Williams, Golf View Estates, Spring Hill, TN
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'I would like to compliment the work the painters (Ghertner Maintenance & Remodeling) are doing on the Belle Pointe Condos.The workers are neat, efficient and do a great job of cleaning up. In addition they are not getting paint on the windows,sidewalks, or plant material as has happened in past. I have lived at Belle Pointe for 16 years and these guys are by far the best painters we have used.' Thanks
- Mike Mason, Belle Pointe Condos, Nashville, TN
Ghertner & Company has managed Belle Pointe Condos for more than 20 years !
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I really do like the new on line system. It is very user friendly!
- Cindy Endlsey, Hermitage Meadows HOA President, Hermitage, TN
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I am so pleased with the level of service that I receive from the Ghertner & Company staff. Having been a manager for an HOA management firm before my current position, I know how difficult it can be to juggle all the needs of each community that a manager has within their profile. The representatives that manage my accounts treat me like I am their one and only customer, which is a change in today's society when everyone makes excuses for not being able to get the work done. It is nice to know that there are still people that hold onto the old fashion values of taking care of the customer while still providing the services needed to succeed in today's world. Your prices are competitive with other management firms that operate at your level. You get what you pay for when you go other management firms, but with Ghertner & Company you can always be sure you are getting the best service possible. The Ghertner staff should be commended for a job well done!
- Lorelei Gentry, HOA Manager, Centex Homes, Nashville, TN
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'Rick Eatherly, thank you and the Ghertner staff for the role you play in the maintenance and improvement for GHT! '
- Glenda Higgins, Green Hills Terrace Homeowner, Nashville, TN
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'I believe we have been receiving excellent care from Ghertner & Co since Jaye Kloss took over...I'm thrilled to have you running the show!'
- Sara, Board Member, Picketts Ridge, Spring Hill, TN
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'I have a new roof and I'm so excited! Thanks for seeing to it. And, by the way, Tommy Ellis with Ghertner Maintenance has been a delight. Very professional and informative of his plans and timing. Well Done!'
- Elgin Hollins, River Plantation VIII Homeowner, Nashville, TN
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'John Kidd is a very responsive property manager.'
- Paula Thibodeau, Oak Hall, Mt. Juliet, TN
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'I like working with John Kidd.'
- Sean Gilbride, McFarlin Pointe, Nolensville, TN
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'I have been very impressed with the quickness of Rick Hollis' responses.'
- Judy Hartz, Stonehenge
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'I feel that our property manager is doing a good job'
- Kelly Key, Garrison Cove, Murfreesboro, TN
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'Henry Puckett has brought new innovative ideas to the table for the Board of Directors to view. I feel Henry is doing a great job for Carriage Parke.'
- Patsy J. Bolen, Carriage Parke, Murfreesboro, TN
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'Responses are timely and accurate. We have had NO (ZERO) problems with working with Mary Massey since we started our relationship with Ghertner & Company.'
- Chuck Neighbors, Ivy Glen, Franklin, TN
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'Jaye Kloss is very knowledgeable and does a great of communicating with our Board. She is friendly, easy to work with and does an excellent job overall.'
- Leana Irby , Board President, Seven Oaks, Smyrna, TN
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'Rick Hollis is very responsive and helpful.'
- James & Glenda Lemons, Harris Farms Estates
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'The new interactive Ghertner/Farmingham Woods website and all of the available data is downright fantastic. Easy to navigate, timely information and just all around A++.'
- Michael Korak, Treasurer, Farmingham Woods, Hermitage, TN
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'I just want thank you for all of your hard work. I am at Bending River Dr and my weeds got trimmed along with the vacant lot and it has been mowed. Hats off to you (Mary Massey) for making this a better place to live.'
-Nickie Harris, Homeowner, Bending River Drive, Nashville, TN
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'I find Ghertner to be professional and honest in their dealings. Jim Sartor is very pleasant to work with.'
-Ellen Collins, Board Member, Indian Creek Estates, Cane Ridge, TN
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'Reggie Tullis is an excellent manager. He knows exactly what he is doing when he attends the Board meetings. He does a great job for us!'
-Bert Aris, Board Member, Huntington Ridge Townhomes, Nashville, TN
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' Thanks again Jaye Kloss, for all your wonderful work at Oak Valley! You have made so many wonderful changes and worked your tail off! '
-Heather Nylund-Rawlings, Board Member, Oak Valley, Smyrna, TN
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'Jim Sartor is always prompt in getting back to me with any questions or issues that arise.'
-Denise Allegra, Board Member, Willowmet, Brentwood, TN
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'I have served on boards of condominiums continuously since 1990 both at River Plantation and elsewhere and have had experience with different management companies and property managers. I am very satisfied with the competence of our property manager in all areas of operation of the association and frequently hear that favoritism reiterated by other homeowners in the association. Our board of directors does not need to micro-manage any parts of the operation of our homeowners association. The property manager provides the board with realistic insights into the cost of operations in formulating a workable budget. This is many times not the case in the condo management industry. I often offer positive feedback in the community about Ghertner and our property manager, Todd Forsythe, when the situation arises. Keep up the good work!'
-Karen Cain, Board Member, River Plantation VIII, Nashville, TN |
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'The property manager for a Homeowner Association must have a very broad skill set in order to be effective. A successful manager must master the art of listening, communicating and managing expectations. Depending on the situation the manager may have to be firm and direct; however, the experienced manager always has empathy for each of the residents that he serves.
Mr. Todd Forsythe has juggled all of these balls very effectively for our property (The Reserve at Eagle Ridge). In particular, the recent completion of a Reserve Study for Eagle Ridge called for a large increase in maintenance fees. Understandably, there were many residents that were unhappy with the situation. Mr. Forsythe used impressive diplomatic skills to ease tensions while making it clear that the Board's decision was necessary to the financial health of the property.
I for one am very pleased that we have Todd Forsythe in our corner!'
- Michael A. Corbett, Resident, The Reserve at Eagle Ridge, Nashville, TN
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Joy Goldsberry makes being on the board a pleasure.
- Diane Shelbrack, Board Member, The Woodlands, Nashville, TN
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Ghertner & Company is professional and dependable property management solution with good people who understands how to help homeowners live together.
- Randall Smith, Developer, Cambridge Forest Townhomes, Nashville, TN
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'As a twenty-nine year Harbour Town Condominium homeowner, I find it a most refreshing experience in working with Deborah Wallace. She is not only courteous and pleasant, but her heart is in leading our homeowner association to establish and achieve realistic goals in the interest of the maintenance and improvement of both the beauty and quality of our property and its value.
The professional leadership which she exhibits in serving the very best interest of our homeowners is completely devoid of a self-serving ego. She makes no pretense of knowing all the answers, rather is voluntarily eager to do whatever is necessary in seeking the appropriate solution to a given issue.
I hear numerous complimentary comments about Deborah from our board of directors and the residents. I wanted you to know that we are making real progress under her guidance, and she is a joy to work with.'
- Gordon Steele, Resident, Harbour Town Condos, Nashville, TN
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'The Picketts Ridge Board of Directors wanted to let you know how much we appreciate Jaye Kloss. She has done a fantastic job for us here in Picketts Ridge. Her ability to organize everything and assist in the tasks at hand is invaluable.
We appreciate how she deals with issues immediately. We can always count on her following up on everything without being reminded. Jaye is a professional we appreciate working with.'
- Tim Duncklee, Board President, Picketts Ridge, Thompson's Station, TN
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'I’d just like to tell you [Reggie Tullis] what a good job the [Ghertner] maintenance guys did! Quite timely!! Kevin & Victor called ahead and we set an appointment time; in fact they even called again on the specific day to make sure our schedules were still working. Thank you for keeping Huntington Ridge held together. I'm glad your team is there!
- Allison Kerr, Homeowner, Huntington Ridge Townhomes, Nashville, TN
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'As I sit here and read minutes from all the meetings and in general reading everything on the our web site, I thought I should take a minute to say thanks to you [Todd Forsythe] and all the board members that put in so much of their personal time to help make our complex one of the nicest places in the area to reside. We have lived here not quite a year and you as well as the board have been helpful with every request that Pam and I have made. I cannot imagine the number of issues, requests and demands that you receive on a daily basis. You obviously handle them well, and do a great job.
Everyday when I come home to our community I realize how nice, clean, and well managed it is. We know it takes a lot of work to maintain this integrity. Pam and I sought a place that we could be comfortable and proud of for years to come. We feel that our decision, after a long search, to purchase our home at The Reserve was a good one. I feel sure that this is due to the tireless efforts of yourself and the unselfish time donated by our board. If I can be of help in someway please don't hesitate to ask.'
- Larry & Pam Brown, Homeowner, Eagle Ridge at the Reserve, Old Hickory, TN
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'Rick Hollis does a great job. Ghertner & Company takes a big area of concern off the developers, contractors and real estate agents. This is their job and they do it very professionally.'
- Maurice Vaughn, Hickory Wild Homeowners Association
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'When we were interviewing management companies, we felt that Ghertner & Company's website was exceptional and would improve the Association's operational efficiency. This has turned out to be true. Now, Board members and homeowners have access to information almost instantly, which results in very efficient handling of homeowner account anomalies and other issues. Also, we are very pleased with our property Manager [Jim Sartor]. He has been a key factor in successfully managing our Association.'
- Robert Owens, Secretary, Forrest Crossing Community Association, Franklin, TN
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'As the year comes to a close, I wanted to write a note of thanks regarding Deborah Wallace. She has been very consistent over the years in her level of customer service to Burton Hills Estates and to me as Treasurer. Deborah is attentive, cares about getting things right, and is easy to talk with. Sometimes she answers questions within minutes!
The new website is so comprehensive and easy to use that it tends to answer all questions. Thanks for the great service your company provides, and Merry Christmas.'
- Lisa Jarman, Treasurer, Burton Hills Estates, Nashville, TN
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'It's refreshing and reassuring to know that you [Todd Forsythe], the HOA and the Barfield Commons employees uphold and respect the concept of customer satisfaction. It makes me proud to call London View Drive my home and i always praise & highly recommend this neighborhood to the many friends of mine in real estate and the mortgage broker field.
I believe all of this reflects the energy, time and care Ghertner & Company spent when selecting vendors they could rely on and trust to maintain both the residential and commercial landscaping as well as the visual beauty of Barfield Commons. As far as I'm concerned, the monthy fee we pay covers not only powerwashing and landscaping, but peace of mind in knowing that the HOA is there for us if we need them need them anything at all.'
- Jodi Nemeroff, Highly Satisfied Resident, Barfield Commons
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'I wanted to take a moment to tell you how impressed we are with Larry Daly's performance, dedication to excellence, and overall service. He is constantly striving for excellent customer service and is very dedicated to his job. Thank you for providing our HOA board with such a great property manager. We really appreciate Larry and how great he is to work with.'
- Laura Carron, Board President, Madison Square HOA, Nashville, TN
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Once again you have exceeded my expectations when it comes to your quick response, assistance and appropriate actions. Thank you!!!I greatly appreciate you contacting the Board as well. That is something I never would have thought of- but I guess that's why you have such a longstanding and reputable career with Ghertner. You know exactly what needs to be done and you waste no time doing so.
- Jodi Nemeroff, Highly Satisfied Resident, Barfield Commons, Murfreesboro, TN
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I wanted to let you both know how much many of the residents here (especially myself) at Hickory Place Condominiums have appreciated our new representative, Joy (Goldsberry) Buttrey.
Whenever there is a situation or concern that we need help with, Joy has always taken our complaints or concerns seriously and has been right on top of it to address them in an extremely timely and professional manner. Most times, she will resolve the situation within one or two days which is almost unheard of in this day and time.
It is very refreshing to now have someone "on our side", who listens to us and shows genuine concern. You should be very proud to have her as a Ghertner associate.
Please give Joy the recognition she so much deserves and thanks to you both for appointing such a great representative to Hickory Place Condominiums.
- Darin Penner, homeowner, Hickory Place, Nashville, TN
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Ghertner is staffed by very professional employees from the owners to the property managers, and their support staff. Their financial controls and reporting are top notch. Every penny of income and expense is accounted for.
- John Henderson, Board Member, Belle Pointe, Nashville, TN
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Todd Forsythe has been an excellent representative of Ghertner & Company. He has been of great assistance to us during this terrible downturn in the market - by doing his best to keep costs low, while maintaining the community. I appreciate the work he has done in keeping our neighborhood looking nice, while so many people try to sell their homes.
- Amanda Weaver, Board Member, Barfield Commons, Murfreesboro, TN
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Ghertner & Company did an incredible job of making our community easy to manage and improved our quality of life. I would use Ghertner for any condo community in Nashville.
- Max Smith, Board Member, Art Avenue, Nashville, TN
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By the time we hired Ghertner & Company, we had worked with 2 other managing companies and had been self-managing for over a year. All of this within 5 years. I have served on the Board during each of these experiences. Ghertner & Company has been the best choice we made.
- Dottie Jones, Board Member, Villages of Planation, Gallatin, TN
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Christa Wilder is the best. She takes terrific care of our owners. Ghertner & Company has done a terrific job. They are responsive and creative problem solvers.
- Martin Heflin, Board Member, 1101 Eighteenth Avenue, Nashville, TN
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Christa Wilder is the best thing that has happened to Willow Point. She is very caring and works well with us to handle work that needs to be done on our property. She is excellent in helping defuse problems among Board Members.
- Jeanne Suffridge, Board Member, Willow Pointe, Nashville, TN
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I would not hesitate recommending Ghertner & Company to other Homeowner Associations. The e-site is very handy with the posting of financials and related monthly information.
- Jim Zorns, Board Member, Townhomes of Forrest Crossing, Franklin, TN
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In my view, Rick Eatherly does a fine job for our association. Have always found him to be knowledgeable, helpful and responsive.
- Ed Benson, Board Member, Harpeth Trace Services, Nashville, TN
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Rick Eatherly has done a fine job as our property manager.
- Steve Roche, Board Member, Harpeth Trace Services, Nashville, TN
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Rick Eatherly ALWAYS does a stand up job for all the residents in Garrison Cove. I cannot think of anything that would improve his managmeent skills.
- Kelly Key, Board Member, Garrison Cove, Murfreesboro, TN
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I think Joy is the BEST, so I would be hard pressed to see how we could improve. I think there are some improvements to be made in our board, but i respect the fact that Joy does not make recommendations unless she is asked for specific direction.
I like the way that Ghertner & Company operates in a property managment role. I hope our Board of Directors and those in the future will protect our relationship with Ghertner.
- Marilyn Jordan, Board Member, Hermitage Meadows, Nashville, TN
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Joy Buttrey does a great job and is a pleasure to work with. She always offers sound advice to the board. She maintains a very "even keel" disposition when she addressses unhappy homeowners at our annual homeowners meeting.
- Chuck Higgins, Board Member, Woodlands, Nashville, TN
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As the Finance Chair of our Home Owners Association, which is not always easy, I would like to commend Deborah Wallace and all that she does for our HOA. When I have questions on the monthly Financials she gets back to me very quickly and is very helpful with her explanations. The financial work that Ghertner & Company does for us is very transparent which helps our homeowners understand where their money is being spent. I honestly believe we would not be in such good shape were it not for the efforts of Deborah, she truly has our needs at heart and always goes the extra mile for all of us here at Harbour Town.
- Debbie Bishop, Finance Chair, Harbour Town, Nashville, TN
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