Frank F. Ghertner, CPM, PCAM
Mr. Ghertner founded Ghertner & Company on January 8, 1968 and grew the company from one person with one property to manage into one of the state’s largest management companies. He retired in 2002 and works part-time as the assigned property manager on investment properties in which he has ownership interest along with some fee managed investment properties.
Scott F. Ghertner, CPM, PCAM, CCIM
Scott graduated from the University of Texas in Austin Texas in 1989 where he received his Bachelor of Business Administration with a specialization in Real Estate and Urban Land Development. He worked for two years at Trammell Crow Residential in Atlanta, Georgia before returning to Nashville to work at Ghertner & Company in 1991. In 2002, Scott and his brother assumed ownership and management of Ghertner & Company.
Scott’s focus at Ghertner & Company is development of new business and management of current clients and community association portfolio managers. Scott was the 1998 president of Greater Nashville Chapter 71 of the Institute of Real Estate Management. He served as the 2001 president of the Tennessee Chapter of the Community Associations Institute (CAI). He currently serves on the Legislative Action Committee for CAI.
Steven A. Ghertner, CPM
Steve graduated from the University of Texas in Austin Texas in 1986 with a BS degree in electrical engineering. In 1988, he earned his Masters of Science in Management from Georgia Institute of Technology with a major in the Graduate Certificate Program Computer Integrated Manufacturing Systems.
Steve worked from 1987 through 1993 at the Clorox Company as a Senior Engineer where he was responsible for the electrical and computer control systems for a continuously operated industrial facility. In 2002, Steve and his brother assumed ownership and management of Ghertner & Company. Steve’s focus at Ghertner & Company is company operations and management information systems.
Sylvia Byron, CPM
Sylvia is a Certified Property Manager with over twenty years experience in residential, commercial and community association management. From 1986-2003, Sylvia owned and operated Mid-South Property Management, Inc which provided her with a vast knowledge of the industry from start-up, expansion, and compliance.
Sylvia earned her Certified Property Manager (CPM) certification in 1998, and has held a TN Real Estate Broker License as well. Sylvia has given back to her profession by active involvement in the Institute of Real Estate Management (IREM), serving as President of the Nashville Chapter in 2002, and receiving national recognition in 2000 and 2001. She is also a faculty member and facilitator of strategic IREM courses where she has been recognized as “one of the ten highest course facilitators”.
Frank earned his BA in Business Administration from Bellevue University and his MS in Systems Management from the University of Southern California. He has over fifteen years of business experience managing customer service call centers. Frank worked across a range of industries from financial firms to consumer products following his military service in the United States Air Force. He joined us in August 2010 and oversees the Homeowner Service Center which provides front line service to homeowners across all properties managed by Ghertner & Company.
Dennis A. Stull, SPHR, MBA
Dennis graduated Cum Laude with a BS in Management and a MBA degree from Indiana Wesleyan University. He has over twenty years of human resource management and business operations experience including manufacturing, energy, retail, restaurant, and healthcare industries – working with start-up ventures to more established and maturing industries.
Dennis has been a national member of the Society of Management for Human Resources (SHRM) since 1998, a member of Middle Tennessee Society for Human Resources Management (MT|SHRM) since 2008, and is currently serving as the President on the Board of Directors. Dennis has also served as the Legislative Affairs Director for IndySHRM in 2007 – 2008 and as the Indiana State SHRM Diversity Director – North in 2008.
Ms. Sutherland graduated from Nazareth College of Rochester with a BA in Political Science, and earned a Diploma of Advanced Studies in Political Science at Manchester University, in England. Prior to joining Ghertner & Company, she worked in codes administration in Rochester, N.Y, and in Metropolitan Nashville/Davidson County.
She was introduced into the world of community associations through her condominium Board of Directors in Nashville, where she served on the Board for several years. Her experience in community association management includes site management of a mid-sized condominium property, and portfolio management, with a specialization in condominiums. She has been active in the Tennessee Chapter of the Community Associations Institute (CAI) since 2000, has served on its Board in various capacities including as President.
Ms. Wills, a graduate of Tennessee Technological University with a major in accounting, joined Ghertner and Company in 1986 as head of accounting services in the apartment division. She oversees the accounting for the corporation and the investment properties managed by Ghertner & Company.
Ms. Winkler, a graduate of Belmont University with a major in Accounting joined Ghertner & Company in 1986 in the Finance/Accounting department. Since that date, she has risen to head of the community association accounting division, where she oversees the accounting and Finance/Accounting and administrative services to the condominium and homeowner associations managed by the firm.
A Ghertner & Company associate since 1984, Joy was one of the first Assistant Property Managers for Ghertner & Company. She has retained many clients since becoming a community association portfolio manager in 1986.
Rick is a native resident of Middle Tennessee where he attended MTSU and studied plant and soil science. Rick has an extensive background in the hotel industry having earned the Certified Hotel Administrator (CHA) and CHS certifications. He joined Ghertner & Company in 2005.
Todd has over ten years experience in real estate and property management, and manages a diverse portfolio of community associations in the greater Nashville area. Because of his realtor background, he strongly understands the importance of protecting owners’ investment in their homes via proactive community association management.
Shawn has more than sixteen years of residential property management industry experience in various support and leadership roles. She started with Ghertner & Company as an Assistant to the Community Association Managers, and provided administrative support for condominium and homeowner associations managed by the company. Shawn was promoted to Community Association Manager, and now manages a portfolio of Homeowner Associations.
Rick Hollis, a graduate of David Lipscomb University (BS, Accounting), is a ninth generation Middle Tennessean and a native of Charlotte in Dickson County. His background includes service as both a Mayor and City Administrator in addition to vast experience in real estate development, sales, project management, and community planning. He is a former Vice President of the Tennessee Association of Realtors (TAR).
A local historian, Mr. Hollis serves as an officer of the Tennessee Society Sons of the American Revolution (SAR), leads historic tours, and routinely publishes articles and speaks to civic and historical groups pertaining to local history topics.
Mr. Kidd joined Ghertner & Company in 2003 as a Community Association Manager and has since earned the CMCA (Certified Manager of Community Associations) and the AMS (Association Management Specialist) designations. Mr. Kidd has over 30 years experience in the Hotel/Hospitality/Property Management Industry.
Jaye Kloss joined Ghertner & Company in 2007 as a Community Association Manager. Jaye studied Business Management at San Diego University. She has over six years of prior property management experience in the Nashville area, and has a strong finance/accounting background.
Jaye has been a member of SAHMA and organized the Annual Tennessee State Meeting for two years. She was formerly an Assistant Director of Property Operations for a portfolio of properties, and has successfully handled multiple properties in various stages of development.
Rudy Lahoud joined Ghertner & Company in 2007 as a Community Association Manager. Mr. Lahoud is a graduate of Virginia Tech and is a hotel/restaurant/resort hospitality veteran with over 25 years of commercial and facility property management experience.
Elecia joined Ghertner & Company in 2010. She holds a B.A. in Journalism/Marketing and Communications from the University of KY. Her work history includes six years of residential management, where she held CAM and CAPS certifications. Elecia moved from residential management to various hotel management roles for over ten years, working various companies including Marriott. She has a strong sense of customer service and a desire for continuous improvement and education.
Mary Massey began her career at Ghertner & Company in 1983 as an Assistant Property Manager. She earned a Tech Degree in Business from Draughons Junior College, and studied Business at the University of Tennessee. In 1994 Mary was promoted into a Community Association Manager.
Damon continues his property management career with Ghertner & Company after working for five years with The Magnolia Group, which was purchased by Ghertner & Company in 2011. Damon studied Business and Criminal Justice at Columbia State.
As a native of Franklin, Damon is proud to manage some of his hometown’s most stunning communities. He attributes much of his personal work ethic to his achieving Eagle Scout as a young man and continues to learn from the life lessons afforded him by the program. A fan of aviation, he worked diligently to gain his pilot’s license at the age of 18, and continues to pursue and obtain various ratings in this field. He is proud to share Ghertner & Company’s goal of always offering the very best to the communities he manages.
Henry, a native Tennessean, graduated from Emory & Henry College with a B.A. in Business and Accounting. He has been active in Real Estate and property management for over twenty years and is an active licensed real estate broker in Tennessee, Florida, and Alabama. Before joining Ghertner & Company, he worked for Wyndham Vacation Resorts in property management for over seven years at such locations as The Smokey Mountains, St. Thomas U.S.V.I., San Antonio, Texas and Nashville, TN. Henry currently serves on the Board of Directors of the Tennessee Chapter of the Community Associations Institute.
Jim Sartor joined the Ghertner & Company management team in 2005. He is a graduate of Auburn University with a BA degree in Business. Jim has also been a licensed Real Estate Agent since 1982, and has extensive real estate management experience. For over twenty years he managed his own remodeling company. Jim brings an overall knowledge of real estate and its construction to his management of residential communities.
Janice Tantaris began her career at Ghertner & Company in 2003, and acted as liaison with attorneys who pursue legal action against home owners who are delinquent with association dues. She obtained a B.S. in Advertising and Marketing from Middle Tennessee State University. In 2010, Janice was promoted to Community Association Manager.
Zee Terry began her career at Ghertner & Company in 1982 as the office manager. She served in several different roles until becoming a Community Association Manager in 1999. Zee continues to manage multiple communities since that time.
Reggie earned his Business Administration Degree from the University of Tampa, Tampa FL, in addition to completing Graduate Management Courses at Jacksonville University, and graduating from the Walton Institute of Retailing.
Reggie is a Certified Hotel Administrator (CHA). He served as Vice-President Dobbs International; Airline and Airport Services Division; Director of Operations Drury Hotels; Vice-President/General Partner Charlestown Management Company; President New South ERA Real Estate; General Manager Sam’s Club; Director of Operations at Johnny Walker Hospitality Group.
Lisa joined Ghertner & Company in 2005, and serves as an Assistant to the Community Association Managers offering administrative support for the condominium and homeowner association managers.
Lisa earned an Associates Degree in business administration from MTSU, and has over twenty years experience in administrative support, having previously worked over fourteen years with the Rutherford County School System.
Theresa joined Ghertner & Company in 2010, and serves as an Assistant to the Community Association Managers, providing administrative support for condominium and homeowner association managers. Theresa has over twenty years of administrative support experience in a variety of business industries including medical, legal and real estate.
Amy joined Ghertner & Company in 2009, and serves as an Assistant to the Community Association Managers, providing administrative support for condominium and homeowner association managers.
A graduate of the University of Alabama, Amy has over twelve years of administrative and property management experience, having previously worked in conventional multi-family housing for AIMCO, Trammell Crow Residential, and Gables Residential.
Karen joined Ghertner & Company in 2008, and is the on-site manager at Green Hills Terrace Condominiums, a 200 unit community in Green Hills in Nashville. Karen, who has earned an A.S. in Science from Hardin Simmons University, has over five years of residential property management experience.
Angie joined Ghertner & Company in 2008, and is the on-site manager at The Enclave at Hillsboro Village, which is an upscale urban condominium mid-rise facility in Nashville. Angie holds a B.S. in Marketing from the University of Tennessee. During her tenure with Ghertner & Company, Angie has worked at several condominium communities, and this has given her a diverse property management experience.
Stephanie Duke joined Ghertner & Company in 2008, and is responsible for the operation of the Terrazzo Condominium, a luxury high rise in the Nashville’s Gulch District which includes residential, commercial, retail and office uses. Stephanie has more than twenty years of hospitality experience in operations management and sales & marketing for companies including Davidson Hotel Company, IMPAC Hotel Group and IHG.
Janice joined Ghertner & Company in 2010, and manages the day-to-day operations of the McKay’s Mill, which is a 540-acre “re-creation of yester-year living” community In Franklin. Janice has over twenty years of real estate and property management experience for a wide range of organizations.
Tabitha joined Ghertner & Company in 2008, and oversees the day-to-day operations of the Werthan Condominium/Loft Properties. The former Werthan Bag Company factory facility (buildings were constructed in the late 1800s) has been transformed into luxury urban living spaces in the historic Germantown area in Nashville. Tabitha has over twelve years of residential property management experience within the Nashville market.
Margaret joined Ghertner & Company in 2007, and is on-site manager at the Governor’s Club Property Owners Association. The Governor’s Club is home to the Arnold Palmer designed golf course as well as over 600 acres of nature and Luxurious Estate Living. Margaret attended Piedmont Bible College and has over twenty years of business experience.
Martha has held multiple property management roles at Ghertner & Company since she began in 1994. She is currently the on-site manager at The Adelicia, which is a prestigious high-rise residential, commercial and retail property in the Midtown district in Nashville. Martha studied Home Economics at Jackson State University, and has more than fifteen years of property management experience.
Rusty started at Ghertner & Company in 2002 in the accounting department as support to Theodora Winkler, and currently specializes in client receivables. Rusty studied Social Sciences at Cumberland University. Prior to his career at Ghertner & Company, Rusty worked for twelve years in management at a grocery warehouse where he developed his skills in communication and customer service.
Rachel Brenner began her career at Ghertner & Company in 1994. She attended the University of Illinois where she studied Art, Speech Communication and Theater. Rachel has assisted in multiple areas throughout her tenure at Ghertner & Company, and currently has accounting responsibilities for the various apartment properties which the company manages.
Rhonda, who earned her Associates Degree in Accounting from Volunteer State Community College, joined Ghertner & Company in 2008. She provides accounting and financial analysis assistance in the Finance/Accounting department.
Genice began her career at Ghertner & Company in 1997. Her primary focus is facilitating all closing documentation for sale transfers in the company’s portfolio. Genice also conducts Accounts Payable and Receivable duties for an assigned book of accounts.
Judy joined Ghertner & Company in 2011. She studied accounting at Nashville State Tech, and has over twenty years of accounting experience in a variety of business industries including Risk Management, Insurance, Manufacturing, and Fabrications.
Kim, who holds a B.S. in Management from Stephen F. Austin State University, began her career at Ghertner & Company in 2007. She is responsible for financial reporting and processing for assigned Ghertner & Company accounts in addition to Ghertner Maintenance and Remodeling accounts.
Nancy Toombs, who joined Ghertner & Company in 2003, is the company receptionist. Nancy attended the University of Tennessee (Nashville), and has over thirty years of administrative experience in the real estate, distribution, and retail industries.
Beverly joined the Accounting Department in 2007 after being with Tennessee Imports as Office Manager/Bookkeeper/Purchasing Agent for thirteen years. She studied English at Cincinnati Bible College. Her current assignment is focused on processing welcome documentation for new home buyers and other financial responsibilities as assigned.
Rodney, who holds a B.S. in Occupational Therapy from John A Logan College, joined Ghertner & Company in 2010 to assist in the launch of the Homeowner Service Center. After six years in the health rehab industry, he moved to hospitality management for ten years before joining Ghertner & Company as a HSC Representative.
Anita joined Ghertner & Company in 2004 as an Assistant Manager at Shelby Hills Apartments. She then worked in the Accounting department where her duties included paying bills for client accounts & customer service. Anita currently works in the Homeowner Service Center as an HSC Representative.
Eric Warren joined Ghertner & Company in 2003. He attended Olney Central College where he studied pre-Engineering. Eric is responsible for the day-to-day Information Technology operations of the organization. He also is assigned various projects relating to computer and internet management for internal use as well as with company clients.